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Website: dhawancaterers.in


At Dhawan Caterers ("we," "our," or "us"), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you visit our website dhawancaterers.in or engage our catering and event management services.


1. Information We Collect


We collect information to provide better services to our clients, process catering inquiries, and execute seamless event management.

CategoryInformation CollectedPurpose
Personal IdentifiersName, email address, phone number, organization name.Event inquiries, quotations, contract communications.
Event DetailsDate of event, guest count, venue location, dietary preferences/restrictions.Menu customization and logistical planning.
Payment InformationBilling address, banking details, GST numbers (for corporate clients).Invoicing, payment processing, tax compliance.
Technical DataIP address, browser type, device information, website usage analytics via cookies.Improving site performance and user experience.

2. How We Use Your Information


We process your data strictly for legitimate business and operational purposes, including:

  • Service Delivery: Fulfilling catering orders, coordinating event production, and managing site operations.

  • Client Communication: Responding to inquiries, sending proposals, booking confirmations, and event updates.

  • Billing & Legal Compliance: Issuing GST invoices, managing payments, and fulfilling Indian regulatory and legal requirements.

  • Marketing (Optional): Sending promotional offers or seasonal menu updates (you may opt out at any time).


3. Data Protection & SharingWe do not sell, rent, or trade your personal information to third parties.


We share your information only in limited operational circumstances:

  • Third-Party Vendors & Logistics Partners: Subcontractors, venue managers, sound/decor setup teams, or specialized culinary partners necessary to execute your event.

  • Legal Obligations: Government authorities or legal bodies when required by Indian law or statutory compliance.

  • Payment Gateways: Secure third-party processors handling digital transactions.


4. Data Storage & Security


We implement appropriate technical and administrative safeguards to protect your personal information against unauthorized access, loss, or alteration. Physical records, invoices, and digital booking logs are stored securely and retained only as long as necessary to comply with financial and tax reporting laws in India.


5. Cookies & Tracking Technologies


Our website uses standard cookies and analytics tools to understand visitor interactions and improve website functionality. You can choose to disable or modify cookies through your browser settings, though some interactive website features may be limited as a result.


6. Your Rights


You have the right to:

  • Access & Review: Request a copy of the personal information we hold about you.

  • Correction: Request corrections to inaccurate or incomplete details.

  • Opt-Out: Unsubscribe from promotional communications at any time by contacting us directly.


7. Contact Us


If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

  • Business Name: Dhawan Caterers & Sensation Events

  • Website: dhawancaterers.in

  • Email: query@dhawancaterers.in

  • Location: Delhi, India